Complexity and Quality of Care
Seems to me that the more simple the patient’s problems, the more satisfied the patient and family would be with our care. Not so, according to a recent study!
Dr. Higashi and associates found a direct and linear relationship between the number of medical conditions a patient has and the perceived quality of care. Each additional condition increased the score by 2.2%. These findings remained consistent despite difficulty in delivering the care.
This study raises questions about why quality increases when patients become more complex. Is it due to the increase in nursing attention that complex patients require? Or could it be a greater attention to detail that comes with more complex patients? The study probably raises more questions than it answers. One take-away could be that we should be more vigilant with less complex patients to assure that quality is maintained and that nothing is “slipping through the cracks” in our care.
From: Higashi, T., et al. (2007). Relationship between Number of Medical Conditions and Quality of Care. NEJM, 356 (24):2496-2504.
Best wishes,
David W. Woodruff, MSN, RN, CNS, CEN
President, Ed4Nurses, Inc.
www.Ed4Nurses.com
www.dwoodruff.com



